Salon Policy & Terms and Conditions

Kelly Blick PMU – Northern Ireland's Award-Winning Permanent Makeup Specialist

Appointments & Deposits

- All appointments require a non-refundable deposit to secure your booking.

- The deposit is deducted from the total treatment cost.

- Deposits must be paid within 24 hours of booking confirmation or the slot may be released.

Consultation Cancellations & Rescheduling

- 48 hours’ notice is required to reschedule or cancel a consultation.

- Cancellations or no-shows with less than 48 hours’ notice will result in loss of your consultation fee.

- One reschedule is allowed per consultation. Additional changes may require a new booking fee.

Brow Appointments – No Last-Minute Changes

- For Hyperrealism, Ombre Brow or Brow Correction Appointments, no changes or reschedules are allowed within 7 days of your appointment.

- These are high-demand, time-intensive services that are difficult to fill at short notice.

- If you reschedule within this 7-day period, your deposit will be forfeited and a new one will be required.

Top-Up Appointments

- Your top-up (perfecting session) must be booked within 6–8 weeks of your initial treatment.

- 7 days’ notice is required to reschedule a top-up session.

- If you reschedule with less than 7 days’ notice, you will need to repay the session in full (£195) as this time is specially reserved for you.

Late Arrivals

- Please arrive on time. If you are more than 15 minutes late, your appointment may be cancelled and treated as a no-show. If you are a early please wait until your allocated time.

Consultations & Patch Tests

- A consultation and mandatory patch test must be completed at least 24–48 hours before any PMU treatment.

- Failure to attend your patch test will result in cancellation of your appointment and forfeiture of your deposit.

Age & Medical Restrictions

- You must be 18 or older to receive treatment. ID may be required.

- PMU is not suitable for those who are pregnant, breastfeeding, or have certain health conditions.

- A medical history form must be completed before treatment.

Treatment Outcomes

- Results vary based on skin type, lifestyle, and aftercare.

- While every effort is made to achieve your desired result, no outcome can be guaranteed.

- Uneven healing and fading are normal and will be addressed during your top-up.

Aftercare

- You will be given full aftercare instructions.

- Following these carefully is essential to ensure the best healed results.

- Improper aftercare may affect your outcome and could require additional paid sessions.

Previous Work & Corrections

- If you’ve had previous brow tattooing elsewhere, you must disclose this during your consultation.

- Not all previous work can be corrected or covered. A full assessment will be made via photos or in person.

Photography & Consent

- Before and after photos may be taken for insurance and training purposes.

- Images will only be used publicly if you give written or verbal consent.

Right to Refuse Service

- I reserve the right to refuse treatment if I feel it is not in your best interest or if you are medically or ethically unsuitable for the procedure.

Gift Vouchers

- Gift vouchers are non-refundable and valid for 12 months from the date of purchase.

- They must be presented at your appointment or at the time of booking.